Hytera Successfully Deploys PoC Communication System for Krizia Taxi

Facing the challenges of an analog radio system, Krizia Taxi sought a more modern and cost-effective solution from Hytera.

Hytera, a leading global provider of professional communications technology and solutions, has announced the successful deployment of its Push-to-Talk over Cellular (PoC) communication system for Krizia Taxi Company. 

A prominent taxi operator in Davao City, Krizia Taxi has made significant improvements in dispatch efficiency, regional coverage, and customer experience using Hytera’s HyTalk PoC platform and rugged PoC radios. 

“As someone involved in the taxi industry, I can personally attest to the transformative impact that two-way radios have on our operations,” said Krizia Taxi owner Ryan Sia. 

“Hytera’s solution has empowered our team with reliable, instant communication and improved safety features, which are vital to both our drivers and passengers,” Sia added. 

Problems Previously Encountered by Krizia Taxi 

Prior to its adoption of Hytera’s PoC communication system, Krizia Taxi depended on an aging analog radio system that suffered from frequent signal dropouts. In addition, the analog radio system required high maintenance costs and lacked essential location tracking capabilities.

As the business grew and customer expectations evolved, the company recognized the need for a better, more modern solution that could support real-time location services. Krizia Taxi likewise saw the need for reliable voice communication as well as simplified fleet management.

Hytera’s End-to-End PoC Solution

To address the issues Krizia Taxi had with its operations, Hytera delivered its HyTalk management platform, along with its PNC360S and PNC380 hand portable PoC devices. Leveraging existing mobile networks and local Wi-Fi infrastructure, Krizia Taxi was able to eliminate the cost and complexity of installing and maintaining radio repeaters.

In addition, dispatchers have been able to communicate instantly with drivers across the entire Davao Region, monitor fleet activity in real time, and streamline ride allocation. The PoC radios, in particular, allowed for better communication thanks to their loud and clear audio optimized for noisy environments, built-in GPS tracking, and emergency alert features.

Krizia Taxi has been able to overcome the challenges brought by the use of an analog radio system by shifting to Hytera’s PoC solution. Krizia Taxi saw improvements in dispatcher responsiveness and reduced wait times, which greatly improved customer satisfaction and business growth.

The company is now able to enjoy new levels of operational efficiency and service responsiveness thanks to Hytera’s scalable, cost-effective PoC technology.